Privacy Policy

Effective date: 6 October 2026

This Privacy Policy explains how ABI COMMUNICATION ("we", "us", or "our") handles information when you use the TamilanRecharge 2.0 mobile application and related TamilanRecharge services.

1. Information we may collect

Depending on the features you use, we may collect or process:

• Account information: user ID, registered mobile number, account role and account details needed to provide access to the service.
• Recharge information: mobile number, operator, circle, recharge amount, DTH subscriber/customer ID, selected plan and recharge status.
• Wallet and transaction information: wallet entries, transaction amount, transaction/reference/UTR identifiers, payment status and related ledger information.
• Support information: complaints, support messages and information you choose to provide when contacting support.
• App and notification information: app/device identifiers and push-notification tokens needed to deliver notifications and maintain app functionality.
• Technical information: limited diagnostic, security and service-log information needed to operate, troubleshoot and protect the service.

2. How we use information

We use information to provide and maintain account access, process recharge and DTH requests, maintain wallet and transaction records, display reports, deliver notifications, provide customer support, prevent misuse or fraud, troubleshoot technical issues, and comply with applicable legal or accounting obligations.

3. Payments

When you choose a supported payment method, TamilanRecharge 2.0 may open or interact with a third-party payment or UPI application/service. We may receive payment status and transaction/reference information needed to confirm a payment and update your wallet. We do not require you to provide card PINs, UPI PINs or banking passwords to TamilanRecharge 2.0.

4. Service providers and sharing

We may share or transmit the minimum information necessary to service providers that help us deliver recharge, DTH, payment, notification, hosting, security, support or related functionality. We do not sell personal information to advertisers.

5. Push notifications

We may use notification services such as Firebase Cloud Messaging to deliver account, transaction, service and support notifications. A device notification token may be processed for this purpose.

6. Data security

We use reasonable administrative and technical safeguards intended to protect user information, including access controls and encrypted network connections where applicable. No method of electronic storage or transmission can be guaranteed to be completely secure.

7. Data retention

We retain information only for as long as reasonably necessary for the purposes described in this policy, including service operation, transaction history, accounting, security, fraud prevention and legal or regulatory obligations. Some transaction or audit records may need to be retained even after account deletion where retention is legally or operationally required.

8. Account and data deletion

If you have a TamilanRecharge account, you may request deletion of your account and associated personal data. Where required, certain records may be retained for security, fraud prevention, accounting or legal compliance. Temporary account suspension or deactivation is not treated as account deletion.

Account deletion information and the external request method are available at:
https://tamilanrecharge.in/account-deletion.html

9. Children's privacy

TamilanRecharge 2.0 is intended for registered users and service partners. It is not designed as a child-directed service.

10. Changes to this policy

We may update this Privacy Policy when our app, services, legal requirements or data practices change. The effective date shown above will be updated when material changes are published.

11. Contact

ABI COMMUNICATION
TamilanRecharge 2.0
Website: https://tamilanrecharge.in
Privacy/support contact: tamilanrecharge.in@gmail.com